We can’t wait to welcome you back to MacTheatre  

We've made many changes to protect your wellbeing and audience experience, including the construction of a new outdoor theatre with physically distanced seating. 

  • Before your visit, we will send emails with your e-tickets, arrival information and helpful tips on what to expect.

  • Please plan to arrive early with your household or support bubble, so we can welcome you to the theatre as a group.

MacTheatre’s covid-19 general policies

  • Mandatory face coverings at all times on the McCallum campus

  • Stagger your arrival time to avoid crowding, arrive early please and maintain your distance

  • There will be multiple entry and exit points to the lawn - avoid crowding at any particular entry

  • Download the AISD App and complete the Covid Screen & Go questionnaire. You must present the final green screen to a box office staff member to be allowed entrance to the show

  • Once box office personnel has viewed your Covid Screen & Go green screen on the AISD App a temperature check will be administered- again, please arrive early

  • Contactless ticketing- we will not utilize will call

  • Same household/bubble groups will be seated together

  • Bring a blanket or folding chair for seating on the hillside and dress for weather

  • Those patron groups bringing folding chairs will be seated in the rear section of the audience lawn area

  • Adhere to 6' social distancing measures between bubble groups

  • No outside food or drink

  • Maintain distance in concession line

  • Contactless payment for concessions- we will not make change for any cash

  • Concessions may be enjoyed in your seating area only

RAIN CHECK POLICY

We hope it never rains, but in case it does…

The start time may be delayed, or the performance may be interrupted due to inclement weather or other reasons. If a performance is cancelled before one hour of playing time has elapsed, including scheduled intermissions, your ticket will serve as your rain check.

Rain checks may be redeemed for a ticket of the same value for any performance in the same season. If a performance is given after a delayed start or resumes after an interruption, rain checks are not valid and may not be exchanged. We will make every effort to present the performance, and typically will not cancel the performance before 9:00 pm. A delayed start time or the length of an interruption in the performance will be determined on a per case basis.

Notice of delays or cancellations will be made over the theatre public address system.

In the case of a cancelled performance, beginning the following day, rain checks may be exchanged for a ticket of the same value for any remaining performance of the same season subject to availability by contacting MacRTSBoxOffice@gmail.com.